Job Title: Client Support Officer

Location: Albany, Great Southern Region, WA

Employment Type: Full-time (1.0 FTE)

Duration of contract: Fixed term ends 30 June 2027.

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About the Role

The Client Support Officer (CSO) will work alongside people who have experienced family and domestic violence (FDV) to navigate the complex issues they face such as housing, financial, mental health, child protection involvement and substance related use.

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The CSO will provide emotional and practical support throughout the individuals legal journey and advocate for their needs when engaging with relevant stakeholders.

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The role involves child protection advocacy and support, working with parents to strengthen their capacity to provide care and safety to their members in ways that are:

• Sustainable,

• Will build resilience in children, families and the community, and

• Ultimately increase social wellbeing.

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The CSO will deliver early intervention programs designed to build community and increase awareness of FDV. They will also engage with stakeholders to strengthen referral and collaborative pathways.

It is anticipated travel will be required to towns in the Great Southern and lower wheatbelt areas.

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Essential skills/experiences 

To be successful in this role, you will:

• Demonstrated ability to communicate effectively and sensitively with Aboriginal people.

• Demonstrated knowledge of the issues in the protection and care of children and families.

• Demonstrated skills in engaging, working and communicating respectfully with children and families.

• Demonstrated capacity to provide crisis, long term and group work counselling.

• Well-developed written and verbal interpersonal communication skills including highly developed negotiation and conflict resolution skills and report writing.

• Demonstrated knowledge of community organisations and the skills and experience to build and maintain relationships with them.

• Understanding of multidisciplinary teamwork and the capacity and willingness to work effectively within team environment.

• Computer literacy.

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And desirably has:

• ​A tertiary qualification in social work, psychology or a relevant human service area.

 

Benefits 

• Working for a local Community in a culturally safe ACCO. 

• Access to generous employee benefits including Not for Profit salary packaging entitlements (see below) and leave loading.

• Organisational early finish Fridays (4pm)

 

Other employment information

Required

• A current WA Driver’s licence

• A Prior Offender History Check no older than three months.

• A Working with Children Check.

 

Apply Now

Please note we will begin shortlisting as we receive suitable applications and therefore encourage early applications.

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Please include a cover letter addressing the selection criteria and your suitability for the role after reviewing the position description.

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For enquiries and full position description, please contact our People & Culture Coordinator, Peter Wilson, via peter@sacorp.com.au or 0407 349 449.